Refund & Returns Policy

Refunds and Returns Policy for GoWishCart

Last Updated: January 30, 2024

Thank you for choosing GoWishCart for your Humidifier needs. We value your satisfaction and want to ensure a hassle-free experience. Please read our Refunds and Returns Policy carefully, and feel free to contact us at riswan2mohamed@gmail.com if you have any questions.

1. Returns:

1.1 Eligibility:

  • We accept returns within 5 days of the delivery date.
  • To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as received.

1.2 Non-Returnable Items:

  • Some items are non-returnable, including [list any specific items that cannot be returned].

2. How to Initiate a Return:

2.1 Contact Us:

  • To initiate a return, please contact our customer support at riswan2mohamed@gmail.com.
  • Provide your order number, the reason for the return, and any relevant information or images.

2.2 Return Authorization:

  • Once approved, we will provide you with a return authorization and instructions on how to return the item.

3. Return Shipping:

3.1 Customer Responsibility:

  • Customers are responsible for return shipping costs unless the return is due to an error on our part or a defective product.

3.2 Packaging:

  • Please ensure the item is securely packaged to prevent damage during return shipping.

4. Refunds:

4.1 Processing Time:

  • Refunds are processed within [number] business days of receiving the returned item.

4.2 Refund Method:

  • Refunds are issued to the original payment method.

4.3 Partial Refunds:

  • In certain cases, a partial refund may be issued for items that are not in their original condition, damaged, or missing parts.

5. Damaged or Defective Items:

5.1 Reporting Damage:

  • If your item arrives damaged or defective, please contact us within [number] days of receiving the order.

5.2 Replacement or Refund:

  • We will offer a replacement or issue a full refund for damaged or defective items.

6. Customer Support:

6.1 Contact Information:

7. Fair Usage:

  • We reserve the right to deny returns or refunds if we believe the policy is being abused or violated.

8. Exchange Policy:

  • At this time, we do not offer direct product exchanges. Customers can return the original item and place a new order for the desired product.

9. Contact Information:

GoWishCart Address:

  • UAE

Email:

We appreciate your business and strive to make your shopping experience with GoWishCart enjoyable. If you have any concerns or special circumstances not covered in this policy, please reach out to us, and we will do our best to assist you.